Support

SnippetAI help, without the guesswork.

If SnippetAI is not saving, not syncing, or not showing up where you expect, start with the checks below. Most issues come down to page type, integration setup, or a stale extension build.

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Quick checks

Snippet capture only works on regular http and https pages.
Chrome internal pages such as chrome:// are intentionally unsupported.
If the extension was just rebuilt or updated, close and reopen the side panel once.
If a saved line appears locally but not in a destination, check the destination status inside the panel.

Notion troubleshooting

Use Connect Notion inside the side panel, not a manual token field.
After publishing, your Notion public integration must include the Chrome Web Store extension redirect URI.
If multiple inbox databases exist, use Open inbox from the panel to reach the active target.
If token exchange fails after an update, disconnect and reconnect Notion once.

Obsidian troubleshooting

Obsidian sync is for Obsidian Desktop, not the web.
Open Obsidian and the local helper before clicking Connect.
If vault discovery fails, use Refresh vaults after the helper is running.
If auto-sync is off, snippets stay local until you enable it again.

Need more help?

Use the support channel linked from the Chrome Web Store listing for the latest contact details and troubleshooting updates. When reporting an issue, include the page URL, whether you were syncing to Notion or Obsidian, and the exact message shown in the side panel.